Improving Customer Service through Language

March 27, 2017
Customer success video outlining Best Buy success story and how one associate realized $100,000 in incremental sales by learning Spanish.
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Language Means Business: Customer Service
Language Means Business: Customer Service

Video highlighting how language impacts customer service.

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Language Means Business: Market Expansion
Language Means Business: Market Expansion

Video highlighting how not addressing language barriers presents a business risk.