A study by the Pew Research Center projects that immigrants and their U.S.-born children will account for 92% of the country’s population growth over the next 40 years. Is your company prepared to effectively serve these growing markets?
Read this report from strategy+business to discover:
- How globalization impacts customer service and the skills customer-facing employees need to possess
- Real-world examples and best practices on implementing a language-training solution, including quantifiable results
- The results from a new strategy+business survey on the importance and role of language within corporations