Reducing the Impact of Language Barriers

December 22, 2016

Forbes Insights surveyed senior executives at leading US companies to learn how language abilities impact individual and organizational success. The results indicate that corporate leaders see multilingual employees and language-training programs as critical ingredients to success in the global economy.

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Language Means Business: Customer Service
Language Means Business: Customer Service

Video highlighting how language impacts customer service.

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2016 Business Impact Survey: Sales/Customer Service Snapshot
2016 Business Impact Survey: Sales/Customer Service Snapshot

Sales and Customer Service are the face–and voice–of your company in the marketplace

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